The Barcode Guy and the rest of us the barcode guys want you to rest assured that your information is secure when ordering from A1 Barcode Systems. If SSL is required throughout just put HTTPS: in when pulling up the website. When you go to shopping cart to check out, you will automatically be taken to a SSL or secure site with HTTPS in front. Additionally, a lock will appear next to the address bar on Internet Explorer, and most other browsers show a lock too.
We have a 25 day return policy on non working or defective hardware. The 25 day policy also is valid for unopen and unmarked media. More warranty is usually provided but requires you to discuss it with the manufacturer of the product. We will assist if you need it. If there is nothing wrong with the product, we will have a restocking fee of up to 25% of the product plus the cost of shipping.
Never return anything without an RMA. we must determine where it is to be returned, if we can fix it on the phone, and how to handle the return. Please call and let us help you. Any returns sent back without an RMA number and shipping location from us might get lost. Do not mark the box at all and make the return in as pristine condition as possible.
NOTE: If it is OUR MISTAKE, we will fix it no cost to you.
Typically shipping is done same day, overnight is available as an addiitional charge. Shipping is always FOB origin or charged to you. We ship all over the world via USPS but mainly in the US for most items.
You information is held confidential with us. We do not share anything for the purpose of marketing or solicitiation.
If you feel safer we are more than happy to do take a phone orders and we actually prefer talking to you..
Thanks and happy shopping!
The Barcode Guys - a1barcode.com